Shopify store management
Full store setup, theme selection, domain configuration, app installations, staff permissions, inventory management, shipping setup. Ongoing maintenance for live stores.
What we do
Full-stack ecommerce, marketing, and operations support.
Everything a growing business needs — under one team. Pick the categories that fit, and we'll shape an engagement around your real workload.
Product uploads & catalog management
Product titles, descriptions, tagging, category and collection setup, image optimization, variant configuration. Bulk uploads via CSV or apps.
Product research & sourcing
Winning product research across AliExpress, Miniinthebox, Amazon, eBay, and Walmart. Amazon FBA private label research, t-shirt design research, supplier vetting.
Content management & policies
Blog articles, FAQ updates, return policies, terms and conditions, site mapping, menu and dropdown structure.
Facebook & Instagram Ads
Full media buying: ad creative, copy, audience research, lookalike audiences, retargeting, A/B testing, conversion optimization, daily monitoring. Reporting that ties spend to revenue.
Social media management
Facebook and Instagram page management, scheduled posts, comment moderation, DM responses. Content calendars and engagement strategy.
Influencer & affiliate outreach
IG and TikTok influencer partnerships, product seeding, affiliate program setup. The same playbook we used to scale Vodrich to 140K IG followers.
Email marketing & automation
Mailchimp, Klaviyo, and broader marketing automation. Welcome flows, abandoned cart sequences, post-purchase, win-back, segmentation.
AI-powered marketing workflows
Custom AI systems for content generation, customer triage, lead scoring, and content production. Built around your brand voice and operations.
Email & ticket support
24/7 email support across Zendesk, Gorgias, and Freshdesk. Full handling: pre-sales, after-sales, technical issues, returns, refunds, and order tracking.
Live chat support
Real-time chat support during business hours or 24/7. Conversion-focused for pre-sales inquiries, troubleshooting for existing customers.
Phone & escalation support
Voice support for high-touch accounts and escalations. Zendesk Talk and other phone-system integrations.
Helpdesk setup & training
Stand up a new helpdesk from scratch — email forwarding, macros, automations, triggers, reporting, knowledge base. Train your existing team or fully run it for you.
Project management
End-to-end project management across teams. SOP documentation, business process design, operations consulting for scaling businesses. Tools: Asana, Trello, ClickUp, Jira.
Virtual assistance & admin
Inbox management, scheduling, research, data entry, daily task execution. Trained on your tools and processes. The reliable extension you wish you had.
Graphic design & creative
Logos, banners, ad creatives, product imagery, store branding, social content. Conceptualizing brand identity or supporting your existing design system.
Video editing & production
Short-form social content (Reels, TikTok), product videos, ad creatives, behind-the-scenes content. Editing in Premiere, CapCut, and DaVinci Resolve.
Why work with us
What you get vs hiring a random freelancer
Most founders cycle through 3-5 freelancers before they find someone reliable. We solve that with a senior team, a single accountable point of contact, and 12+ years of operating playbooks.
Random freelancer
- Disappears for days at a time
- Needs hand-holding on basic tasks
- One person, one skill — gaps everywhere
- No documentation, no handoffs
- You're the project manager by default
- Quality drops when you stop watching
Klaudeville
- Responsive every business day
- Senior-level ownership — we own outcomes, not tasks
- A real team covering ecommerce, ads, support, design, ops
- SOPs documented and stored in your tools
- Client Success Manager runs day-to-day
- 12+ years of Upwork track record with 90%+ job success
Simple pricing
Starter, Growth, or Bespoke — built around your needs
Three monthly tiers from $750 to $3,000+, plus a fully custom engagement option. Pick a starting point and we'll shape it during the discovery call.
Starter Support
From $750/mo
For founders who need reliable daily support without a complex setup.
Most popular
Growth Support
From $1,500/mo
For scaling businesses needing consistent ops, marketing, and ecommerce support.
Done-For-You
From $3,000/mo
For businesses ready to systemize, automate, and grow with ads and AI.
Bespoke
Let's talk
For unique needs — multi-channel ops, larger teams, or custom strategies.
Let's build the right team
Not sure which services you need?
Book a 15-minute discovery call. We'll listen to where your business is, point out what we'd actually recommend, and let you decide if it's a fit. Zero pitch.